Tuesday, August 14, 2012

Canon EOS Rebel T4i DSLR - Rash Recall

Both of my sisters have this camera and one of them was affected and rather than send it in and be without a camera for a while, she persisted and ended up getting a new one instead.  I thought I would pass the info along in case anyone else has the camera also.  Quite a unique recall.  Here are the details from Engadget:

Canon recalls 68,200 EOS Rebel T4i DSLRs, says rubber grips can lead to skin rash

Canon recalls 68,200 EOS Rebel T4i DSLRs, says rubber grips can lead to skin rash

We've covered our fair share of product recalls over the years, but this one almost certainly takes the cake when looking at pure zaniness. Canon has recalled its EOS Rebel T4i -- some 68,200 units -- "due to a risk of allergic reaction." You read that right. As the story goes, a chemical used in the camera's rubber grips "can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer," and while the company has only received a single report of a consumer developing a "minor rash" after contact, that's obviously enough to issue to recall. It involves T4i units with a 12-digit serial number that contain a second digit that is a "3" or "4" and a sixth digit that is a "1." If that's you, you're advised to stop using the camera and ping Canon USA to have replacement rubber grips installed free of charge. Specifically, you can ring 855-902-3277 and be prepared to be placed on hold for the better part of your adult life.

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